After settling on an instrument, a case, some accessories, and a teacher, you’ll have to decide who will take care of regular maintenance and any unexpected repairs to your instrument. You shouldn’t hire a random repair expert without first talking to or visiting their store, just like you wouldn’t buy a used automobile without taking it for a test drive first. Here are some suggestions for locating an appropriate technician, as well as recommendations for making the most of your working relationship with that person.
What Kinds of Musical Equipment Do They Fix? When it comes to musical instruments, some stores focus solely on beginner versions, while others have specialists for each type of instrument. Find someone with the expertise, parts, and qualifications to match if you’re playing a professional-grade instrument, as there is a huge difference in the complexity of the parts between a student model and a professional model. Technicians who aren’t knowledgeable about your instrument or model could do more harm than good if you fall for the “they all function the same” gimmick. Take a peek around the store and see what kinds of instruments they have on the bench to get a sense of what they specialize in.
Is Everything Sold Out in Here? Being able to judge the store’s stock level is not something you may be good at doing on your own, so if you need something, don’t be shy about asking. While larger repair facilities often have the supplies they need in stock, smaller facilities may need to wait for deliveries. The latter isn’t always a terrible thing, but it could be if you need urgent maintenance on your instrument. When time is of the essence, you can usually get a referral from a nearby repair company. To compare the technician’s replies to those of other technicians you interview, you should ask pointed questions regarding their methods of diagnosis and repair.
One rule of thumb is to make sure your instrument technician is as musically proficient as you are. Your tech may not be able to tell if your instrument is in top form or if specific faults have been resolved if they don’t know how to play it themselves. A person without musical training shouldn’t be trusted to fix your instrument the way someone with two decades of experience could. Tell the technician everything, even if your carelessness caused harm. This is just like going to the doctor. Write in as much detail as possible, and don’t leave out infrequent but annoying issues. If you’re having trouble keeping track of everything that’s wrong with your instrument, it can be helpful to keep a running tally. When you take your instrument in for service, you can give the list to the person taking care of it. In case the repairman wants to hear you play, have your usual gear with you. Remember to bring your case with you! Since the technician probably won’t be able to fix your instrument right away, you should take precautions to keep it safe until he or she can.